Get in Touch With Us
If you have a question about our reviews, want to flag something that looks out of date, or have a suggestion for content you would like to see, this is the right place. The team behind Best Online Casinos reads every message and responds to each one personally.
How to Contact Us
Email is the most reliable way to reach us. Write to us at [email protected] and you will hear back from a real person, not an automated reply. To help us get your message to the right person quickly, a brief line about the nature of your enquiry at the top goes a long way.
We aim to respond within two working days. During particularly busy periods it may take a little longer, but we will always follow up.
What You Can Write to Us About
There is no strict list of acceptable topics. The most common reasons people contact us include:
- Questions about our content — If something in our non-GamStop casino reviews is unclear or you would like more context on how we assess a site, ask away.
- Corrections and updates — Accuracy matters to us. If you spot a figure, offer detail or factual claim that looks wrong or out of date, please flag it. We take those messages seriously and investigate promptly.
- Reader suggestions — Have a topic, casino or comparison you would like to see covered? We genuinely consider reader input when planning new content.
- Partnership and commercial enquiries — If you represent a brand or organisation and want to explore how we might work together, introduce yourself and outline what you have in mind. Please note that commercial relationships do not influence our editorial ratings or rankings.
- Technical issues — Broken links, pages that will not load, or anything else that is not working as it should — let us know and we will look into it.
What to Include in Your Message
We do not require a form or a reference number. A straightforward email with the following detail is enough:
- A one-line summary of what your message is about
- The specific page or section you are referring to, if relevant
- Your question, correction or suggestion in as much detail as is useful
- A reply address, if it differs from the one you are writing from
The more specific you can be, the faster we can help.
Our Editorial Standards
Best Online Casinos is an independent comparison site covering casinos and betting platforms that operate outside the GamStop self-exclusion scheme. Our reviews are based on research and verification, not on which providers pay the most. If you believe something we have published does not reflect that standard, we want to hear from you.
Reader feedback is one of the ways we keep our content honest and current. We do not treat corrections as criticism — we treat them as useful.
18+ and Responsible Play
All content on this site is intended for adults aged 18 and over. If your message relates to a concern about gambling behaviour — your own or someone else's — please mention this and we will point you towards the appropriate support services available in Great Britain.